We accept returns within 30 days from the date an order is fulfilled. Refunds are issued to the same card used for the purchase. The return label fee will be deducted from the refund. Please note that original shipping charges are non-refundable. Allow up to 5 business days for a refund to be processed after the return is received.

What can't be returned?
To receive a full refund, items must be unworn and unwashed with their original tags and packaging intact. Swimwear must still have the hygiene strip to receive a full refund. Shoes must be unworn and in their original, undamaged box.

What is final sale?
Final Sale items include underwear, beauty, vintage, jewelry, home, hair accessories, and items marked as final sale at time of purchase.  Gift cards are nonrefundable.

Can I make an exchange?

In most cases, yes! If you would like to exchange your item for a different size, please select Exchange when making your return selections. You will then be prompted to choose from the available in-stock sizes of your item. Final sale items cannot be exchanged.

How do I start a return?

To initiate a U.S Return, please access our Returns portal and select your return preferences.

To initiate an International Return, please click here to create a pre-paid DHL Express Return Shipping Label.  An approximate $20-40 USD fee will be deducted from your refund when your return is processed at our warehouse.  Any duties and taxes paid are nonrefundable, except for orders shipping to Canada.

Questions?
Email us teamgah@lisasaysgah.com.  We reply within 24 hours Mon-Fri.